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GENERAL EVENT INFORMATION

What are the dates of Spiegeltent Hobart?

Thu 8 Mar – Sun 1 Apr 2018 (Excluding all Mondays)

Where is Spiegeltent Hobart located?

PW1, Castray Esplanade, Hobart TAS 7000

What time does the site open?

Tue – Fri 5pm | Sat & Sun 3.30pm

What time does the site close?

Spiegeltent Hobart closing times are at the discretion of the Site Manager, but generally we will close an hour after the last performance has finished.

What date is Spiegeltent Hobart’s opening night party?

Thu 8 Mar 2018 | stay tuned for more details!

Is site free to enter?

Yes, but individual performances within the Spiegeltent are ticketed.

What do I do if I lose a child or parent?

Please notify a member of staff or security immediately.

Where do I report lost articles?

Please notify a member of staff or security or email spiegeltenthobart@gmail.com

What do I do if I find something?

If you find something, please hand it in to any member of staff and we’ll do our best to return the item to its owner.

Where do I report lost and found articles once Spiegeltent Hobart season is over?

Spiegeltent Hobart is not responsible for any lost or found property and will give any unclaimed items to charity or to the police at the conclusion of the season.

Will I be photographed while I’m at Spiegeltent Hobart?

Spiegeltent Hobart reserves the right to take video recordings and photographs at each event and within the site. On entering Spiegeltent Hobart site and attending a performance at Spiegeltent Hobart you consent to be photographed and/or videotaped and acknowledge that the intended use is for archival and/or promotional purposes and authorise use by or on behalf of Spiegeltent Hobart. Prior consent of photography and filming of minors within the site will be requested.

TICKETING INFORMATION

When will tickets go on sale?

Tickets will go on sale 8 December 2017

When is Spiegeltent Hobart’s onsite box office open?

Thu 8 Mar – Sun 1 Apr 2018 (Excluding all Mondays)
5pm or 1 hr prior to first performance whichever is earlier until 15mins after the final performance of the night

Are there any age restrictions to performances?

Age suitability is listed with every performance at Spiegeltent Hobart.
G: Suitable for All Ages
PG: Parental Guidance recommended for under 15 yrs
M: Recommended for 15+
18+: Restricted to those 18+

Do children need a ticket for performances at Spiegeltent Hobart?

Unless otherwise specified, children 18 months and under can sit on the lap of a carer free of charge. Any child over this age must have a ticket. No children, including babes in arms are permitted to Restricted 18+ performances.

Is there a discount for children?

Some productions may offer discounts for children and/or families. If child prices are available, they will be listed as ‘child’ throughout the program. If family prices are available, they will be listed as ‘family’.

What types of tickets are sold by Spiegeltent Hobart?

Adult | Full price tickets

Concession | Government issued concession card, seniors, full time student cards★

Premium | Selected premium seating areas close to the stage with priority access to the venue

Child | Children 12 and under

Family | 2 Adults and 2 Children or 1 Adult and 3 Children

Companion Card | Spiegeltent Hobart supports the Companion Card program. Companion Card tickets are available over the phone or in person ★

★   Proof of eligibility required and must be presented when collecting pre-purchased ticket or when otherwise requested.  If Print at Home tickets have been purchased, then Front of House staff will check relevant eligibility at the venue.

Am I eligible for concession?

If concession prices are listed for a particular event, concession prices apply to persons who are aged 16 years and under, full-time students (including International Student cardholders), full pensioners, welfare benefit recipients and the unemployed.

Do tickets include GST?

Where applicable, GST is included in the ticket price.

Can I change my tickets?

No. It is a condition of sale that there are no cancellations, exchanges or refunds once a purchase has been made.

Why can’t I change my date/time/performance?

It is a condition of sale that there are no cancellations, exchanges or refunds once a purchase has been made. Please refer to our Terms and Conditions for more information.

Can I choose my seat in advance?

No. All venues and events are General Admission

Can I book a booth in a Spiegeltent?

Booths are available for performances of LIMBO UNHINGED only. Booths are fixed price and seat up to 8 people. The booth will be reserved under the name of the ticket purchaser.

What is General Admission?

This means that your ticket does not assign you a specific allocated seat at the venue.

What happens if I am running late for a performance? Will they let me in? Do I get a refund on my ticket?

Being late affects performers and the rest of the audience. This is so important that some artists specifically ask that latecomers not be admitted. Spiegeltent Hobart therefore reserves the right to exclude latecomers to certain events or to admit them only during a suitable break in the performance. Spiegeltent Hobart regrets it is not possible to refund a completed booking. Please respect the Front of House staff’s instructions.

Is there any basic etiquette I need to be aware of?

You are not allowed to use mobile phones, paging devices, alarm or chiming watches during performances. Using cameras or other recording devices is a breach of copyright and absolutely not allowed. Be nice and remember to consider those around you trying to also enjoy their night out.